This is an organisation committed to promoting choice and empowerment for all health service users. Their core principle is complete consumer independence.
“This makes total nonsense of all the talk about openness and transparency in the NHS. Cover-up is the order of the game ” – Joyce Robins, Patient Concern<
Whereas there are issues raised by her case. Clearly given her experience she felt this was the only way to get the plight of patients into the public arena rather than remain in the background.
Without understand the culture of the NHS it is difficult to really understand the pressures placed on staff to remain quiet.
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